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Thread: There goes the neighborhood - Pentagon City

  1. #21
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    Quote Originally Posted by CaseyKane50 View Post
    Chris,

    Thanks for the contact information. I have reported the pot hole problem and the bike lane markings to DES and also reached out to the project manager for the Hayes Street project. DES has logged both issues and the project manager will be meeting with the contractor to discuss the issues I raised. She has promised to get back to me with a response and any actions that will be taken.
    I did get a response back from Katherine Youngbluth, the Arlington County Capital Project Management Coordinator for the Hayes Street Project. She promised to look into my concerns and several days later did respond to my message. Several steps were taken to improve the situation for pedestrians and she provided the following response to my specific concerns about the bike situation "... the contractor would "order "bicycle lane ends" signage and would place them on either end of the lanes to inform bicyclists. Bicyclists are still permitted to ride either on the sidewalk or in the travel lane so there is no need to post a detour route for bicyclists. I confirmed this with our bicycle operations staff yesterday afternoon." As of Saturday, the signs were still not up. I will follow-up with her again.

    Regarding my complaint about Metro providing short notice that the lockers would be removed, Katherine told me that Metro had been notified in May and early June of the schedule. The failure to provide notice to locker users was clearly placed on Metro. Metro did call me to alert me that they would like me to vacate my locker by the 16th, but that I would need to be out no later than the 27th. I confirmed this with the contractor doing the work. So imagine my surprise when I went to get my bike out of it's secured locker on the afternoon of the 17th, it was gone! Somebody had removed my bike. I called the Bike Locker coordinator and left her a message that my bike was gone and then reported it to the Metro police. An office responded within 20 minutes and took my report and even offered to assist me in getting home. Today, the Bike Locker coordinator called me to tell me that Metro had indeed taken my bike. She reminded me that she had previously told me that Metro would like me to vacate the locker by the 16th. I replied that her message had not indicated that I must vacate by the 16th, but rather that I had to be out no later than the 27th. After we discussed this a few times, she wanted to know when I could come pick up my bike. I told her that I expected Metro to return it to me. She said she would get back to me. I got a call from another Metro employee at 3:40 today that I could come pick up my bike, but not until after 7 pm. I told the caller that I expected Metro to return my bike to me. Well, that caused a problem, as they can only return it by using Metro, there is this rule that says bikes can't be on Metro during rush hour (apparently, Metro does follow their rules regarding bikes on Metro) and I wasn't going to hang around the office until after 7 pm . We finally worked out that the employee who took my bike will return it tomorrow at the Pentagon City bike lockers.

  2. #22
    KLizotte's Avatar
    KLizotte is offline I really need to log off the internet and go for a ride.
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    Wow, I'm so sorry you had to go through all this pain and agony. I hope you get your bike back and it is unharmed. I rather doubt they would do this with cars.

  3. #23
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    Yeah, that is so not okay. I hope you get your bike back safe & sound!

  4. #24
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    Quote Originally Posted by KelOnWheels View Post
    Yeah, that is so not okay. I hope you get your bike back safe & sound!
    Bike was returned yesterday, safe and sound.

    Katherine Youngbluth followed up with the contractor on the bike lane end signs. They are on order and should be installed within a couple of weeks.

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