Problem after joining Strava team groups

**trey197** · 01-11-2018, 08:51 AM

Sometime after joining my new Strava team this morning I noticed that I had dropped off the main leaderboard. Went try to reauthorize strava and received a warning about being in multiple Strava groups that are competition teams. I've noticed the total number of people on the main leaderboard is dwindling, so, I don't think it is isolated to just my account.

Name: Screen Shot 2018-01-11 at 8.26.31 AM.jpg
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Name: Screen Shot 2018-01-11 at 8.26.31 AM.jpg
Views: 118
Size: 11.3 KB

Trey

**Dazed Elf Singers** · 01-11-2018, 09:15 AM

I have the same problem, and I notice Judd and Casey are gone from the leaderboard too.

Maybe its the hole in my tinfoil hat, but I'd say They are already conspiring to kneecap team 14.

**trey197** · 01-11-2018, 09:46 AM

Originally Posted by Dazed Elf Singers

I have the same problem, and I notice Judd and Casey are gone from the leaderboard too.

Maybe its the hole in my tinfoil hat, but I'd say They are already conspiring to kneecap team 14.

**jrenaut** · 01-11-2018, 10:25 AM

Nothing you have to do now, we're working on getting the teams straightened out.

**Harry Meatmotor** · 01-11-2018, 10:27 AM

I'm sure you guys will fix this, but I'm not even showing up on the main FS page:

https://www.freezingsaddles.com/people/

https://www.strava.com/athletes/7231787

**cvcalhoun** · 01-11-2018, 01:13 PM

Originally Posted by Harry Meatmotor

I'm sure you guys will fix this, but I'm not even showing up on the main FS page:

https://www.freezingsaddles.com/people/

https://www.strava.com/athletes/7231787

Most common reason for this: Freezing Saddles isn't authorized to read your Strava miles. I would suggest going to http://freezingsaddles.com/authorize and reauthorizing to see whether that fixes the problem. (You'll need to wait a couple of hours to see, because the board isn't updated in real time.)

**Harry Meatmotor** · 01-11-2018, 02:18 PM

Originally Posted by cvcalhoun

Most common reason for this: Freezing Saddles isn't authorized to read your Strava miles. I would suggest going to http://freezingsaddles.com/authorize and reauthorizing to see whether that fixes the problem. (You'll need to wait a couple of hours to see, because the board isn't updated in real time.)

I'll try authorizing again! Thanks!

**awitt** · 01-11-2018, 03:32 PM

I'm no longer on the leaderboard either. I think it is because I haven't been approved yet since I joined my team. Hopefully it will resolve itself after I am approved.