I carry pocket tissues all the time for such an occasion. Like others said, check the limit screws. If they are fine, then the chain could be of incorrect length for the gears that you are using, especially if you changed to a different cassette or chainrings with different number of teeth. In this case, cutting the new chain to the same size as the old one as commonly advised won't work well in this case. There is a wiggle room, but if the chain is too long, it would slip causing it to derail. This online bicycle chain length calculator tells you the recommended chain length for the gears that you have now. The only issue with that calculator is that you need to multiply the number of links by 2 to get the correct number. It gives a result like "56 inches or 56 links", the length in inches is correct, but chain links are 0.5" long, so this means 56*2=112 Links.
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