Key Bridge DC side: best contact to report dangerous condition?

[Brendan von Buckingham]

I can stab wildly in the dark with a stabby thing or ask the smartest bunch first. Who's the best contact to get something fixed right away on the DC end of Key Bridge?

Outbound on M Street and trying to turn left onto Key Bridge, west side. The apron for the sidewalk is cratered and whatever pavement surface still survives has an inch thick layer of gravel and grit. It's the worst road condition I've seen in DC in a long time. The funneling and narrowing curbcuts don't help either, but I'll start with maintenance.

[Tim Kelley]

DDOT. Do the 311 thing? Maybe Twitter, depending on the day.

http://ddot.dc.gov/

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55 M Street, SE, Suite 400, Washington, DC 20003
Phone: (202) 673-6813
Fax: (202) 671-0650
TTY: (202) 673-6813
Email: ddot@dc.gov

[PotomacCyclist]

Do DC 311 and Twitter. And Facebook. I reported terrible road conditions north of the Lincoln Memorial a few years ago. (There was construction nearby, but the road was still open, so I thought it should still be in a usable condition.) I don't ride on that street too often so I forgot about my complaint. Then about two or three years later, I received an email update that the issue had been resolved. I barely remembered filing the complaint.

The point? Sometimes DDOT can take a LONG time to take care of a problem.

I've also reported other issues that were resolved much quicker than 2 or 3 years. They repaired the crumbling concrete on the 15th Street protected bike lane, next to the Treasury Dept., just a few weeks after I complained about it on DC 311. If you also post on Twitter and Facebook, you might increase the chances of a quicker resolution.